FAQs

Frequently Asked Questions

Everything you need to know about Cafeca Atrium

Simply create a free account, browse our menu, add items to your cart, choose your payment method, and submit. You can track your order status in real-time from your dashboard.

We accept Cash (walk-in), GCash, and Maya (PayMaya). For online payments, you upload your payment screenshot and our team verifies it quickly.

Orders are typically prepared within 15–20 minutes. Delivery time depends on your location, usually 20–40 minutes from our store.

Yes! When adding to cart, you can add special instructions like "less sugar", "no ice", "extra shot", etc.

Yes! Our cashier can apply a 20% Senior/PWD discount for eligible customers. Bring your valid ID.

Orders can only be cancelled before they are approved by our manager. Once being prepared, cancellations are not possible.

Log in and go to your dashboard. Under "My Orders", you can see the real-time status of your current orders.

Please note any allergies in your special instructions. Contact us directly at our email for severe allergy concerns.

Yes! Visit us at Atrium Street, Manila. We are open Monday to Sunday, 7AM to 10PM.

You can reach us via the Contact section, or email us at hello@cafeca.com. We respond within a few hours during operating hours.
Still have questions?

Our team is here to help you anytime.

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